Silk Pod ｜ Clienteling, rewritten
The client book, finally made digital.
For thirty years, retail software digitized the ledger — never the book.
CRM
Records the transaction
SCRM
Manages the reach
Silk Pod
Understands the person
01
“What she worried about, where we left off, the trip to Japan next month” — what fields can't hold, narrative can.
02
No time to type on the floor. One spoken recap by the advisor herself, accumulated and organised by AI.
03
Every understanding traces back to the advisor's own words; products are confirmed by her with one tap.
Not an account. Not an audience. One person, like no other.
Clienteling begins with real understanding — everything else is just reach.
Book a demo, or tell us about your stores.
Beijing Purtion Technology Co., Ltd.
Data & privacy
Client data stays in mainland China, visible by store and role. Phone numbers and WeChat IDs are masked before AI organises the recap. Recaps are the advisor's own words — client voices are never recorded.